Who We Are

Our Story

SN Services Founders and Directors, Caroline and Kim, have been colleagues and friends for the past 20 years.


They started the business as they could see the need for a more holistic approach, providing a seamless package of care with high calibre, exceptionally trained and well supported staff. Now 3 years on, SN Services has seen consistent growth, and created a niche expertise in catastrophic and complex needs. They are on a mission to raise the quality and standards of home based care.

Who Are We?

Specialist Nursing Services (SN Services) is a unique, for purpose, comprehensive care agency providing a range of at-home services to clients with complex medical and technological needs. Our services include transitioning from the hospital to home, training staff and family in all aspects of care, and assigning highly-skilled registered nurses and support workers to carry out tailored, comprehensive care packages. We have 24-hour access to on-site clinical nurse consultants, who will come out to you at home and assist in preventing unnecessary hospital admissions.

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What We Do

The SN Services team is proud to offer effective case management/coordination services to manage a range of stakeholders. We currently have several high-intensity clients for which we provide specialist care. Our directors have over 25 years of experience with extensive clinical, management, and teaching expertise in this very specialised field. Our ethos is to work collaboratively with clients, families, and staff to provide leading high-quality care in the home.

Qualified And Experienced Team

Comprehensive Case Management

Compassionate Care

24-Hour Support

Directors

Kim Camille

Director

  • About Kim Camille

    Kim is one of our two directors of SN Services. She is a qualified RN in both adult and paediatrics nursing. 


    Kim has extensive experience in paediatric intensive care and has held many positions in staff development and education.


    Kim keeps busy with her 4 adult children and outside of work,  she enjoys competitive swimming and the odd fun run.

Caroline

Director

  • About Caroline

    Caroline is one of our two Directers at SN Services and is a qualified RN in both adult and children’s nursing with extensive experience in critical and complex care.


    Caroline has held numerous clinical, teaching and senior management roles in both Australia and the UK.


    Caroline is mum to a grownup son and outside of work she is very active, outgoing and energetic. She loves coastal walks, the beach and travelling.

Administration

Annie Camille

Junior Administration

  • About Annie Camille

    Annie has experience in assisting with administrative support, including data entry, inventory management, answering phones and coordinating the input of office supplies. 


    She has a strong background in customer service, which is demonstrated in her ability to communicate effectively across not only our staff, but also our clients.


    Outside of work Annie enjoys pursuing creatives such as drawing, crocheting as well as learning languages.

Kerry King 

Rostering Manager

  • About Kerry

    Kerry has a degree in Psychology and spent the majority of her career in various operational roles in the UK Airline Industry, prior to emigrating to Australia in 2013. 


    She commenced work within the Australian aged care sector as a support worker, scheduler and client coordinator, before joining SN Services as our Client Care Coordinator. 


    Outside of work, Kerry enjoys spending time with her three daughters and keeping fit!

Ollie Camille

Education Administration Officer

  • About Ollie Camille

    Olivia is an experienced and multi-skilled administrator with strong customer service skills who is familiar with undertaking a range of office administrative tasks necessary for the effective functioning of an RTO. 


    She has a wealth of knowledge about establishing and maintaining accurate student records and ensuring all necessary RTO documentation is collected and filed appropriately. 


    Outside of work, Olivia loves spending time alongside her family and fiancé, and is currently studying architectural science at Curtin university.

Rochelle Gatward

Recruitment Officer

  • About Rochelle

    Rochelle is our recruitment officer at SN Services. She is dedicated to streamlining the recruitment process and ensuring smooth operations within the onboarding process. With 4 years of experience in the recruitment industry, she has developed a strong understanding of both candidate and client needs.


    Outside of work, she is passionate about staying active - whether that's running, hiking or in the gym. Rochelle is also a huge dog lover and in her free time, she loves to partake in dog walking!

Sarah Moorcroft

Finance / Payroll Manager

  • About Sarah

    Sarah is our finance manager and has worked in Finance for the last 17 years. she started her finance journey in the UK working for a large banking corporation. When she emigrated to Australia,  Sarah continued her finance career working in Payroll and Finance for Healthcare providers,Insurers and Construction. 


    Outside of work she enjoys going to the gym and spending the majority of her time being a football mum to her 9 year old son.

Tara Spencer

Client Relationship Manager

  • About Tara

    Tara joined SN Services as Client Relationship Manager. Tara completed her Graduate Diploma of Psychology with Honours in 2021 and has been working within the NDIS industry ever since. Starting as a support worker, Tara then progressed to a team leader role before advancing to a management position within her previous organisation. Tara has extensive experience with managing behaviours of concern, de-escalating challenging clients, employing risk mitigation strategies and significantly reducing the intensity and frequency of behavioural incidents along with the use of restrictive practices. Tara is committed to providing the highest quality of care for her clients, and her sound knowledge of NDIS policies and procedures ensures organisational compliance is improved and maintained. This experience, combined with her supportive, hands-on approach, has enabled her to build teams of highly competent, dedicated and efficient support workers and is looking forward to expanding and developing a new side to the business.  


    In her spare time, Tara enjoys salsa dancing, going to the gym and walking her adorable French Bulldog!

Clinical

Chantelle Rattray

Clinical Nurse Consultant

  • About Chantelle

    Chantelle has been a nurse for 8.5 years, having gained a bacheolr of hons in Paediatric Nursing with advanced courses in Acute Paediatric Trauma and Newborn Life Support. The majority of her career has been spent in an acute Paediatric Emergency Department in Central London, UK. For the last 2 years Chantelle has worked in the community with complex children and adults. 


    When Chantelle is not at work, she loves going on adventures with her two beautiful little girls.

Dani Chalmers

Lead Clinical Nurse Consultant

  • About Dani

    Dani is a very experienced adult and paediatric nurse, having worked both hospital and community settings.


    Throughout Dani's career, she has worked many years with clients and their families in the community and understands the struggles they face and is extremely passionate.


    Dani is a mum of two grown children and outside of work, she loves to keep active with pilates and golf.

Emily Brand

Clinical Educator

  • About Emily

    Emily has been a paediatric nurse for over 10 years and worked in hospitals in both Perth and Melbourne. She has a post graduate certificate in paediatric critical care nursing. 


    She has mostly worked in PICU, but also has experience in education, ECMO, Retrieval and regional nursing too. She is really excited to work with SN Services as it's her first time working in the community and she hopes to make a difference to education in the client's homes.


    Emily and her partner have 2 beautiful rescue dogs, Lily and Artie. They love camping, all things food related, checking out wineries and breweries, and playing board games. 

Julie Maxwell

Clinical Nurse Consultant

  • About Julie

    Julie has been nursing for 31 years in both the UK and Australia, with 22.5 years in critical care and the remainder in High Dependency and ICU. She moved to Perth from the UK in 2006 and commenced working at RPH ICU. She has been part of the SN Services team from the beginning. 


    Julie has a grown-up son, loves animals, and has pets of her own. Spending her free time going on coastal walks, catching up with friends, camping and travelling.

Kaitlin Pienaar

Quality & Assurance 

  • About Kaitlin

    Kaitlin is an RN with experience in ICU, theatre and community nursing. Kaitlin is working for SNServices as a Clinical Nurse Speicalist and our quality and assurance officer. 


    Outside of work, Kaitlin's favourite things in life include camping, travelling and being outdoors. 

Maggie Bulnes

Clinical Educator

  • About Maggie

    Maggie has worked as a RN for 20 years, initially in hospitals with adults in surgical wards, post anaesthetic, rehabilitation, and operating theatres. She primarily worked as a community RN for 14 years with both adult and paediatric clients with complex care needs. 


    Maggie has worked as a Clinical Educator for 7 years, which has given her a great balance of providing clinical support to clients and providing training for our staff.


    In her spare time, Maggie likes to sleep (when she gets half a chance!), travelling, catching up with loved ones and outdoor walks. 

Sarah Butterworth

IT 

  • About Sarah

    Sarah qualified as an RN in 1997 in the UK. She has vast experience in critical and community care.


    Sarah has held numerous clinical and senior leadership roles where her passion for high quality care, along with collaborative team working has delivered improved outcomes for the wider community. 


    Sarah has three daughters, loves learning, self improvement, IT, long walks and getting lost in a good novel.

Zuzana Racekova

Clinical Nurse Consultant

  • About Zuzana

    As a Registered Nurse specialising in case management, support coordination, training, and education, Zuzana has experience across an extensive array of nursing specialties, including disability and rehabilitation. Zuzana supports clients and their families of all age groups with complex care needs, clients with spinal cord injuries, traumatic brain injuries, and mental health needs. She is passionate about improving people's quality of life by supporting them on their life journey, applying a holistic approach and building trusting relationships. 


    When not at work, Zuzana loves Art, Dogs and going to the beach 

Susie Parkinson

Clinical Educator

  • About Susie

    Since qualifying as an RN in 2016, Susie has gained diverse experience, working in the UK and Perth. Her professional journey includes a significant period of 2.5 years in the demanding field of Paediatric Intensive Care at Perth Children's Hospital. Her academic pursuits are equally diverse, with a Master’s degree in Paediatric Nursing and a Bachelor's degree in Education. Susie's recent completion of her Certificate IV in training and assessment further demonstrates her adaptability, enabling her to teach certified training in Firstaid, CPR & Manual Handling.  


    When Susie is not in the healthcare setting, she cherishes her time with her son and family, engaging in activities that bring them closer, such as camping. These personal interests not only provide a balance to her professional life but also reflect her nurturing and caring nature. 

Management

Laura Irvin

Education Manager

  • About Laura

    Laura has been a qualified paediatric RN for over 12 years, starting her career on the oncology ward at King’s College Hospital in London before moving over to Australia 10 years ago. 


    Since moving to Australia, Laura has had a diverse career starting at Lady Lawley Cottage where she provided specialised care to children with long term medical complexities.

    Laura then went on to work at Perth Children’s Hospital as theTechnology Dependent Children Clinical Nurse Specialist in the Paediatric Critical Care unit. 


    Laura has a keen interest in the support, education and skills development of other’s and is very excited to be Education Manager at SN Services. 


    Outside of work, Laura enjoys spending time with her husband and two young boy’s at the beach, going on coast walks, doing pilates and eating!

Laurie Abbott

Clinical Nurse Manager

  • About Laurie

    Laurie is a Registered Nurse with over 13 year’s experience working in both adult and paediatric specialities. 


    Laurie has spent the majority of her career supporting children, and their families, who have complex disabilities both clinically and at a senior management level. 


    Laurie is a mother to three young boys and outside of work so much of her spare time is focused around creating memories with her crazy family either at home or when travelling.

Roisin Kielty

Operations Manager

  • About Roisin

    Roisin is a senior managment professional with over 5 years experience in the community services and disbility sector. As our Operations Manager, Roisin believes a successful business stems from a solid foundation and focuses on efficient processes, streamlining systems, creating a supportive culture and driving growth. 


    Roisin holds qualifications in Business, Leadership and Management and is also a qualified Counsellor. She feels lucky to have found her niche within the industry as it combines her education and passions all in one.    


    Roisin is a Mum of 3 and spends all of her time outside of work with her young family. You will find her out exploring the world with her husband and girls. Whether that is partaking in all things kids such as going to the park, swimming in the pool, going for walks, getting Ice cream, travelling and anything else – that’s where she will be!

Sarah Baker-Collins

General Manager

  • About Sarah

    Sarah is our General Manager and has vast experience within Quality Improvement, auditing and optimising business operations. She focuses on streamlining processes through detailed audits and effective communication, Sarah excels in embedding new systems that enhance operational efficiency and client satisfaction. 


    By aligning organisational practices with industry benchmarks, Sarah ensures that quality standards are upheld and continually improved, all while fostering a culture of excellence that reflects SN Services core care values. Sarah’s work is dedicated to driving continuous improvement and promoting a results-driven approach to quality management.


    Mum of 3, and outside of work she loves to travel, surf and going to the gym.

For more information about our care services, get in touch with our friendly team today

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