Who We Are

Our Story

SN Services Founders and Directors, Caroline and Kim, have been colleagues and friends for the past 20 years.


They started the business as they could see the need for a more holistic approach, providing a seamless package of care with high calibre, exceptionally trained and well supported staff. Now 3 years on, SN Services has seen consistent growth, and created a niche expertise in catastrophic and complex needs. They are on a mission to raise the quality and standards of home based care.

Who Are We?

Specialist Nursing Services (SN Services) is a unique, for purpose, comprehensive care agency providing a range of at-home services to clients with complex medical and technological needs. Our services include transitioning from the hospital to home, training staff and family in all aspects of care, and assigning highly-skilled registered nurses and support workers to carry out tailored, comprehensive care packages. We have 24-hour access to on-site clinical nurse consultants, who will come out to you at home and assist in preventing unnecessary hospital admissions.

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What We Do

The SN Services team is proud to offer effective case management/coordination services to manage a range of stakeholders. We currently have several high-intensity clients for which we provide specialist care. Our directors have over 25 years of experience with extensive clinical, management, and teaching expertise in this very specialised field. Our ethos is to work collaboratively with clients, families, and staff to provide leading high-quality care in the home.

Qualified And Experienced Team

Comprehensive Case Management

Compassionate Care

24-Hour Support

Senior Management

Caroline

Director

  • About Caroline

    Caroline is one of our two Directers at SN Services and is a qualified RN in both adult and children’s nursing with extensive experience in critical and complex care.

    Caroline has held numerous clinical, teaching and senior management roles in both Australia and the UK.


    Caroline is mum to a grownup son and outside of work she is very active, outgoing and energetic. She loves coastal walks, the beach and travelling.

Kim Camille

Director

  • About Kim Camille

    Kim is one of our two directors of SN Services. She is a qualified RN in both adult and paediatrics nursing. Kim has extensive experience in paediatric intensive 

    care and has held many positions in staff development and education.


    Kim keeps busy with her 4 adult children and outside of work,  she enjoys competitive swimming and the odd fun run.

Clinical Nurse Consultant

Laurie Abbott

Clinical Nurse Manager

  • About Laurie Abbott

    Laurie is a Registered Nurse with over 13 year’s experience working in both adult and paediatric specialities. Laurie has spent the majority of her career supporting children, and their families, who have complex disabilities both clinically and at a senior management level.

     

    Laurie is a mother to three young boys and outside of work, so much of her spare time is focused around creating memories with her crazy family either at home or when travelling.

Dani Chalmers

Lead Clinical Nurse Consultant

  • About Dani

    Dani is a very experienced adult and paediatric nurse, having worked both hospital and community settings. Throughout Dani's career, she has worked many years with clients and their families in the community and understands the struggles they face and is extremely passionate.


    Dani is a mum of two grown children and outside of work, she loves to keep active with pilates and golf.

Chantelle Rattray

Clinical Nurse Consultant

  • About Chantelle

    Chantelle has been a nurse for 8.5 years, having gained a bacheolr of hons in Paediatric Nursing with advanced courses in Acute Paediatric Trauma and Newborn 

    Life Support. The majority of her career has been spent in an acute Paediatric Emergency Department in Central London, UK. For the last 2 years Chantelle 

    has worked in the community with complex children and adults. 


    When Chantelle is not at work, she loves going on adventures with her two beautiful little girls.

Julie Maxwell

Clinical Nurse Consultant

  • About Julie Maxwell

    Julie has been nursing for 31 years in both the UK and Australia, with 22.5 years in critical care and the remainder in High Dependency and ICU. She moved to Perth from the UK in 2006 and commenced working at RPH ICU. She has been part of the SN Services team from the beginning. 


    Julie has a grown-up son, loves animals, and has pets of her own. Spending her free time going on coastal walks, catching up with friends, camping and travelling.

Zuzana Racekova

Clinical Nurse Consultant 

  • About Zuzana

    Zuzana is a Registered Nurse specialising in case management, support coordination, training, and education, Zuzana has experience across an extensive array of nursing specialties, including disability and rehabilitation. Zuzana supports clients and their families of all age groups with complex care needs, clients with spinal cord injuries, 

    traumatic brain injuries, and mental health needs. She is passionate about improving people's quality of life by supporting them on their life journey, and does this through applying a holistic approach and building trusting relationships. 


    When not at work, Zuzana loves Art, Dogs and going to the beach

Education Team

Laura Irvin

Education Manager 

  • About Laura

    Laura has been a qualified paediatric RN for over 12 years, starting her career on the oncology ward at King’s College Hospital in London before moving over to Australia 10 years ago. Since moving to Australia, Laura has had a diverse career starting at Lady Lawley Cottage where she provided specialised care to children with long term medical complexities. Laura then went on to work at Perth Children’s Hospital as theTechnology Dependent Children Clinical Nurse Specialist in the Paediatric Critical Care unit. Laura has a keen interest in the support, education and skills development of other’s and is very excited to be Education Manager at SN Services. 


    Outside of work, Laura enjoys spending time with her husband and two young boy’s at the beach, going on coast walks, doing pilates and eating!

Susie Parkinson

Lead Clinical Educator

  • About Susie

    Since qualifying as an RN in 2016, Susie has gained diverse experience, working in the UK and Perth. Her professional journey includes a significant period of 2.5 years in the demanding field of Paediatric Intensive Care at Perth Children's Hospital. Her academic pursuits are equally diverse, with a Master’s degree in Paediatric Nursing and a Bachelor's degree in Education. Susie's recent completion of her Certificate IV in training and assessment further demonstrates her adaptability, enabling her to teach certified training in Firstaid, CPR & Manual Handling.  


    When Susie is not in the healthcare setting, she cherishes her time with her son and family, engaging in activities that bring them closer, such as camping. These personal interests not only provide a balance to her professional life but also reflect her nurturing and caring nature. 

Maggie Bulnes

Clinical Educator

  • About Maggie

    Maggie has worked as a RN for 20 years, initially in hospitals with adults in surgical wards, post anaesthetic, rehabilitation, and operating theatres. She primarily worked as a community RN for 14 years with both adult and paediatric clients with complex care needs. 


    Maggie has worked as a Clinical Educator for 7 years, which has given her a great balance of providing clinical support to clients and providing training for our staff.


    In her spare time, Maggie likes to sleep (when she gets half a chance!), travelling, catching up with loved ones and outdoor walks. 

Ollie Camille

Education Administration Officer

  • About Ollie Camille

    Olivia is an experienced and multi-skilled administrator with strong customer service skills who is familiar with undertaking a range of office administrative tasks necessary for the effective functioning of an RTO. She has a wealth of knowledge about establishing and maintaining accurate student records and ensuring all necessary RTO documentation is collected and filed appropriately. 


    Outside of work, Olivia loves spending time alongside her family and fiancé, and is currently studying architectural science at Curtin university.

People & Culture

DEB SAWYER

People and Culture Manager

  • About Deb Sawyer

    Deb has a BA (Hons) in Business and an Advanced Diploma in Human Resource Management with extensive experience spanning the not-for-profit healthcare sector, education and consultancy. With a career grounded in values-driven leadership and a strong commitment to workforce excellence, Deb has proven success in shaping high-performing teams and embedding best-practice HR frameworks and practices that foster engagement, performance, and long-term sustainability. 

KERRY KING

Rostering Manager

  • About Kerry King

    Kerry has a degree in Psychology and spent the majority of her career in various operational roles in the UK Airline Industry, prior to emigrating to Australia in 2013. 

    She commenced work within the Australian aged care sector as a support worker, scheduler and client coordinator, before joining SN Services as our Rostering Manager.

     

    Outside of work, Kerry enjoys spending time with her three daughters and keeping fit!

GEMMA BARBOTEAU

HR & Recruitment Officer

  • About Gemma

    Gemma has over 10 years of clinical experience in the UK, working for the NHS and a strong background in HR and recruitment, working for a large global organisation. Her combined clinical knowledge and recruitment experience allows her to truly understand the unique needs of both clients and staff, enabling her to match the right people to the right roles while supporting a high standard of care and a positive working environment.

     

    Gemma and her family relocated to Perth in 2023. Outside of her professional life, she enjoys spending time with her husband and two children. Together, they love exploring Western Australia’s beautiful beaches, national parks, and taking every opportunity to travel and experience new places.


Annie Camille

Admin and Compliance Officer

  • About Annie Camille

    Annie has experience in assisting with administrative support, including data entry, inventory management, answering phones and coordinating the input of office supplies. 

    She has a strong background in customer service, which is demonstrated in her ability to communicate effectively across not only our staff, but also our clients.


    Outside of work Annie enjoys pursuing creatives such as drawing, crocheting as well as learning languages.

Strategy and Partnerships

Sarah Moorcroft

Finance / Payroll Manager



  • About Sarah Moorcroft

    Sarah is our finance manager and has worked in Finance for the last 17 years. She started her finance journey in the UK working for a large banking corporation. When 

    she emigrated to Australia,  Sarah continued her finance career working in Payroll and Finance for Healthcare providers,Insurers and Construction. 


    Outside of work she enjoys going to the gym and spending the majority of her time being a football mum to her 9 year old son.

Darcie McGinn

Project Administrator, Plan Optimisation Coordinator

  • About Darcie McGinn

    Darcie has a degree in Business Management and has a background in event planning and management with her experience spanning in both the UK and Australia. 


    She brings strong organisational skills, attention to detail, and a practical approach to supporting finance and administrative operations. Her career has been shaped 

    by a passion for efficient systems and collaborative teamwork. 


    Originally from the UK, Darcie moved to Australia two years ago and has recently settled in Perth with her partner after an incredible adventure travelling 

    around the country in their campervan.

jasmine nergui

Business Support Officer



  • About Jasmine Nergui

    Jasmine is a professional with over eight years of experience, having worked as a Data Analyst in the telecommunications industry and as an IT Project Coordinator at an IT consulting company, where she coordinated digital transformation projects. Her combined expertise in IT, project coordination, and data analysis enables her to support both business and technical teams.


    Originally from Mongolia, Jasmine and her family moved to Perth in 2022, where she pursued and completed her master's degree at the University of Western Australia. Outside of work, she enjoys practicing meditation and spending time with her family and friends, exploring the natural beauty of Western Australia. 

Quality Team

Kaitlin Pienaar 

Quality & Assurance 

  • About Kaitlin

    Kaitlin is an RN with experience in ICU, theatre and community nursing. Kaitlin works for SNServices as a Clinical Nurse Speicalist and our quality and assurance officer. 


    Outside of work, Kaitlin's favourite things in life include camping, travelling and being outdoors. 

For more information about our care services, get in touch with our friendly team today

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